Item AvailabilityUpdated 5 months ago

What happens if an item I ordered becomes unavailable after placing my order?

At Joe Boxer, we maintain real-time inventory updates on our website. Items that are out of stock are not listed. However, on rare occasions, an item you have ordered might become unavailable due to rapidly changing stock levels or simultaneous orders. If this happens, we'll notify you promptly via e-mail.

What are my options if an item in my order is no longer available?

A: In the unlikely event that an item in your order is unavailable, we will reach out to you with two options: You can either choose to remove the unavailable item from your order, or you can opt to cancel your entire order and place a new one with alternative items.

How do I know if an item is in stock?

A: If an item is listed on our website, it is available for purchase. Our inventory is updated in real-time to reflect current stock levels, ensuring accuracy in availability to the best of our ability.

What should I do if I can't find the item I'm looking for on your website?

If you cannot find a specific item, it is likely that the item is currently out of stock. As we do not offer a waiting list or pre-order option, we recommend checking back periodically for updates to our inventory. 

We do not keep inventory in our warehouse for legacy merchandise, so if an item is sold out, it is gone.