What is your return policy?Updated 4 months ago
If you're not satisfied with your order for any reason you can return it for store credit.
We accept all returns within 30 days of order shipment.
Original shipping fees are non-refundable.
Please note: Items are only eligible for return when...
Underwear (Boxers, Panties, Bras) | Loungewear (Shirts, Pants, Sets, etc) |
|---|---|
| Unworn and unwashed in the original condition it was received in with tags attached -and/or- in original packaging | Unwashed and in the original condition it was received in with tags attached -and/or- in original packaging |
We at Joe Boxer appreciate all our customers and their shopping experiences. We understand that returning items is sometimes necessary, but we also have policies in place to ensure the safety and hygiene of all our customers.
We understand that trying on clothes can be tricky, especially when it comes to undergarments. Unfortunately, once an undergarment has been worn, it cannot be returned due to hygiene reasons. We apologize for any inconvenience this may cause, but we assure you that we take the health and safety of our customers very seriously.
Items that show signs of wear or washing will not be refunded. If these items are returned they will be discarded and no refund will be issued. The item will not be returned to you.