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Orders & Returns

How to handle any issues with orders & returns.

Can I change or cancel my order?

We recommend reaching out to the team as quickly as possible regarding order cancellations or changes. We are not able to add/change items on an order, but we can cancel your order if you would like to make any adjustments, assuming it hasn't shipped

How do I return products?

If your return falls within our Return Policy then you can start your return or exchange online through our Returns Portal. Box up your items, apply the label provided, and ship them back to us. You’ll get an email when your items have been received

What is your return policy?

If you're not satisfied with your order for any reason you can return it for store credit. We accept all returns within 30 days of order shipment. Original shipping fees are non-refundable. Please note: Items are only eligible for return when... We a

I want an item marked as "clearance" or with a price that ends in ".99"

This item is heading for retirement. Want it? Great. But all of our products marked as "clearance" or ending in a price of "0.99" are final sale and cannot be returned. No additional discounts, coupon codes or promotions will apply to these items. Pl

Back In Stock Alerts

Q: What can I do if an item I want to purchase is sold out?. A: We understand the frustration of finding your desired item out of stock. Due to the fast pace at which our items sell out, our website might display available inventory before our custom